If your care is funded by the Department of Veterans' Affairs or by a workers' compensation insurer, you should not be out of pocket for approved treatment. The paperwork is different for each scheme. This guide covers what a chiropractor on the Sunshine Coast needs from you before the first visit.
DVA: veterans and war widows
DVA funds clinically necessary chiropractic for eligible card holders.
- Gold Card: covers treatment for all clinically necessary conditions.
- White Card: covers treatment for your accepted conditions only.
You need a referral from your GP on a DVA referral form before your first visit. Allied health treatment for DVA clients runs in treatment cycles: each referral covers up to 12 sessions or 12 months, whichever comes first. At the end of a cycle we send a report to your GP, who decides whether a further cycle is needed. We bill DVA directly and there is no gap to pay.
Bring: your DVA card and your GP referral.
WorkCover Queensland and self-insurers
If you have been injured at work, see your doctor first. They will issue a work capacity certificate, which you lodge with your claim. Once the claim is accepted, the insurer pays for approved treatment at the scheduled fee and we bill them directly. Large employers that self-insure follow a similar process through their own claims team.
For care beyond the initial sessions, your practitioner submits a treatment plan to the insurer for approval, setting out goals, expected visit numbers and how progress will be measured. We also keep your doctor updated so your certificates reflect what you can safely do at work.
Bring: your claim number, your insurer or case manager's details and a copy of your current work capacity certificate. If your claim has not been decided yet, you can still be seen: you pay on the day and claim the cost back if the claim is accepted.
Need to see someone on the Sunshine Coast?
Our chiropractors and physiotherapists consult in Mooloolaba and Nambour six days a week — same-day appointments are often available.
NDIS and motor vehicle claims
We are a registered NDIS provider, and details for participants are on our NDIS page. We also see patients with compulsory third party (CTP) claims after road accidents. Bring your claim number and insurer details.
Not covered by any of these?
Private health rebates and bulk-billed Medicare care plan visits are explained in chiropractor fees on the Sunshine Coast, and on our bulk billing page.
Booking
Tell reception that it is a DVA or WorkCover appointment when you book so the right paperwork is ready. Call (07) 5478 2333 for Mooloolaba or (07) 5441 4768 for Nambour, or book online.
